Enterprise Services Outlooks 25 Most Promising HR & Staffing Services Vendors overview of Eclaro in 2015 really captures the Eclaro difference. The Right People are The Answer. http://hr-technology.esoutlook.com/vendor/article7/eclaro
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Media Contact: Mike Scott
Eclaro acquires a Contact Center Company and an accredited College in the Philippines
New York, NY, Nov. 18, 2013 — Eclaro, a human capital solutions company headquartered in New York with operations throughout the United States, Canada, and the Philippines, has extended its capabilities by acquiring Cosmotec Contact Centre, an ISO-certified business process outsourcing (BPO) firm and Cosmotec College. Both are based in Quezon City, Metro Manila, Philippines.
Cosmotec Contact Centre specializes in both voice and non-voice services, and has established itself as a reliable solutions partner for international clients with outbound and inbound contact campaigns in the United States, Canada, United Kingdom, Australia, New Zealand and other Asian countries.
Eclaro already provides information technology and business process services from its Quezon City facilities.
“We are particularly pleased with Cosmotec’s pool of well-trained and professional agents who provide excellent call center and online services,” said Tom Sheridan, a Principal at Eclaro. “That gives us the ability to respond to customers who have been asking for a total contact center solution.”
Cosmotec Contact Centre is known for its flexible, cost-efficient, and customer-focused approach in delivering total services that exceed client expectations. Located in the heart of Commonwealth Avenue in Quezon City, a well-developed BPO and technology hub in the Philippines, it operates with fully redundant communications technology and a cutting-edge IT infrastructure.
The second acquisition, Cosmotec College, which is an accredited four-year degree-granting institution, has the distinct advantage of providing year-round skills training and scholarships to potential professional recruits to the IT/BPO industry.
“We believe the College will give us a competitive advantage by providing a direct pipeline of well-trained talent to the contact center and now to Eclaro in support of our IT and other BPO offerings,” Sheridan said. Cosmotec College grants diplomas in computer programming, computer hardware servicing, English proficiency, and call center operations.
Cosmotec College also offers certification programs in related fields, as well as college degrees in English and Communication Arts. College faculty have the knowledge and capability to create learning programs that meet the unique needs of Eclaro’s clients.
Cosmotec Contact Center and Cosmotec College will be rebranded Eclaro Contact Solutions and Eclaro Academy, respectively, effective immediately.
Eclaro delivers customized human capital solutions through four primary service areas: consulting, professional hiring, Global Integrated Delivery tm, and managed services. Eclaro takes a consultative and relationship-based approach with its clients to strategize about their needs, craft appropriate solutions and execute on the delivery of talent. Visit www.eclaro.com to learn more.
PDF of Eclaro Cosmotec Release
Our Quezon City based Eclaro International Philippines, Inc. staff, our global Eclaro International Inc. staff, and our Clients have done an amazing job compiling donations and relief supplies for the victims of #TyphoonYolanda (Haiyan) in the Philippines. We delivered our first batch of relief supplies 11/12 for shipment to Leyte in partnership with Philippines Norway Business Council in Bonifacio Global City in Taguig, the ship will sail for 36 hours and will reach Leyte Thursday 11/14. The ship will return to Manila and will make a second trip. We are working in partnership with several relief organizations to deliver supplies to the victims asap!
If you’d like to be a part of our grass roots effort to help, in Manila please contact Rutchelle Nario, HR Assistant, Eclaro International Philippines, Inc. at 951-6629 or via email @ Rutchelle.Nario@eclaro.com or in the US/North America, you can contact Milly Leonard in New York at (646) 695-2951 or firstname.lastname@example.org.
New York, NY – Sept 30, 2013. Eclaro has launched a new website to communicate all of our service offerings, successes and viewpoints! We look forward to your feedback on the site!
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Eclaro International, Inc. Receives 2013 New York Award
NEW YORK, NY, August 13, 2013 — For the third consecutive year, Eclaro International, Inc. has been selected for the 2013 New York Award in the Global Recruiting and Human Capital Solutions category by the U.S. Commerce Association (USCA).
The USCA “Best of Local Business” Award Program recognizes outstanding local businesses throughout the country. Each year, the USCA identifies companies that they believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and community.
Nationwide, only 1 in 120 (less than 1%) 2013 Award recipients qualified as Three-Time Award Winners. Various sources of information were gathered and analyzed to choose the winners in each category. The 2013 USCA Award Program focuses on quality, not quantity. Winners are determined based on the information gathered both internally by the USCA and data provided by third parties.
About Eclaro International
Eclaro International is a Human Capital Solutions firm whose mission is to provide the talent our clients rely on to deliver on their commitments and drive business success. Founded in 1999 and headquartered in New York City, Eclaro International provides consulting, professional hire, global integrated delivery, and managed services throughout the US, Canada, Puerto Rico and the Philippines.
Eclaro was founded on the premise that securing the Right Talent is the key differentiator in a competitive global arena. To thrive in a dynamic global economy, corporations must have the ability to adjust their resources to meet the demands of new opportunities and peak periods, and to access talent not otherwise available in the most cost effective manner possible. Our services are designed to make organizations more flexible and adaptable. Eclaro takes a consultative and relationship-based approach with our clients to strategize about their needs, craft appropriate solutions and execute on the delivery of talent.
About U.S. Commerce Association (USCA)
U.S. Commerce Association (USCA) is a New York City based organization funded by local businesses operating in towns, large and small, across America. The purpose of USCA is to promote local business through public relations, marketing and advertising.
The USCA was established to recognize the best of local businesses in their community. Our organization works exclusively with local business owners, trade groups, professional associations, chambers of commerce and other business advertising and marketing groups. Our mission is to be an advocate for small and medium size businesses and business entrepreneurs across America.
CONTACT: Kate McCabe, Vice President, Eclaro International, Inc.